TERMS OF SERVICE

Last Updated: September 10, 2026

Welcome to Nuvira.

These Terms of Service (“Terms”) govern your access to and use of the Nuvira website, online store, products, services, and related features (collectively, the “Services”).

Throughout these Terms, the terms “Nuvira,” “we,” “us,” and “our” refer to the operator of the Nuvira online store. The terms “you,” “your,” and “customer” refer to any person who accesses our website or purchases from us.

By accessing our website, placing an order, or otherwise using our Services, you agree to these Terms and to any additional policies referenced herein.

If you do not agree with these Terms, please do not use our Services.

1. ONLINE STORE TERMS

By using our Services, you represent that you have the legal capacity to enter into transactions through our website or that you are using the Services with any authorization required under applicable law.

You may not use our website or products for unlawful purposes or in a manner that violates applicable laws or regulations.

You must not attempt to introduce viruses, malicious code, automated attacks, or other technologies intended to interfere with the operation or security of our website.

Violation of these Terms may result in restriction or termination of access to our Services where appropriate.

2. PRODUCTS AND SERVICES

We make reasonable efforts to present our products and their characteristics accurately.

However, product colors and appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variations, or other reasonable factors.

Packaging may also vary where appropriate without materially changing the product purchased.

We reserve the right to modify, discontinue, or update products and product options at any time, subject to existing customer orders and applicable law.

Product availability is not guaranteed.

3. PRODUCT INFORMATION

We aim to ensure that product descriptions, specifications, photographs, pricing, availability, and other information displayed on our website are accurate.

Occasionally, information may contain typographical errors, inaccuracies, or omissions.

Where legally permitted, we reserve the right to correct genuine errors and update information.

Nothing in this section limits any rights customers may have if a product received is materially different from what was advertised or ordered.

4. PRICES

All prices displayed on the Nuvira website are shown in the currency indicated at checkout.

Prices may change from time to time without prior notice for future purchases.

A change in price after a completed purchase will generally not alter the amount charged for that completed order unless correction is required or permitted by applicable law.

Discounts, promotional prices, launch offers, coupon codes, and other promotions may be subject to separate conditions and may be changed or discontinued for future orders.

5. PROMOTIONS AND DISCOUNTS

From time to time, Nuvira may offer promotional pricing, introductory offers, discounts, bundles, or coupon codes.

Unless otherwise stated, promotions are available for a limited period and may end without prior notice.

Promotional offers generally cannot be combined unless expressly stated otherwise.

Displayed comparison or regular prices should be understood according to the disclosures accompanying the particular offer and applicable pricing laws.

We reserve the right to correct promotional errors and reject fraudulent or abusive use of discount codes to the extent permitted by law.

6. ORDERS

Submitting an order does not necessarily mean that the order has been finally accepted.

After an order is submitted, we may review information relating to payment, product availability, shipping eligibility, suspected fraud, or obvious pricing errors.

Where legally permitted, we reserve the right to cancel or decline an order for legitimate reasons, including:

• Product unavailability

• Payment authorization failure

• Suspected fraud

• Materially incorrect customer information

• Obvious pricing or technical errors

• Shipping restrictions

• Orders placed in violation of these Terms

If we cancel a paid order and no product is provided, the applicable amount will be refunded as required by law.

7. BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information when placing an order.

You are responsible for ensuring that your billing, shipping, email, and other information is correct.

Nuvira is not responsible for avoidable delivery problems caused solely by inaccurate information provided by the customer, except to the extent otherwise required by law.

If you notice an error after placing an order, contact us as soon as possible.

8. PAYMENTS

Payments may be processed through independent third-party payment providers.

By submitting payment information, you authorize the applicable payment provider to process the transaction according to its own terms and policies.

Nuvira does not control banking networks, card issuers, or independent payment-processing systems.

Temporary authorization holds, currency conversion, processing times, and other banking-related circumstances may therefore be determined by the relevant financial institution or payment provider.

Nothing in this section limits Nuvira's obligations regarding valid refunds or unauthorized charges under applicable law.

9. ORDER PROCESSING AND SHIPPING

Nuvira may work with independent fulfillment centers, logistics companies, and shipping carriers to prepare and deliver customer orders.

Shipping and delivery estimates displayed on our website are estimates unless expressly stated otherwise.

Actual delivery times may be affected by factors such as destination, carrier operations, weather, holidays, transportation disruptions, address problems, order volume, or other circumstances.

Nuvira does not control the day-to-day operations of independent shipping carriers.

However, our use of third-party service providers does not eliminate any responsibility Nuvira is legally required to maintain toward customers.

Shipping, delayed delivery, missing packages, and related matters are further governed by our Shipping and Return & Refund policies.

10. SHIPPING INFORMATION PROVIDED BY CUSTOMERS

Customers are responsible for providing a complete and accurate delivery address.

Please carefully review your information before submitting an order.

If an address needs to be changed, contact Nuvira immediately.

We will make reasonable efforts to assist when possible, but modifications cannot be guaranteed after an order has entered fulfillment or shipment.

Where permitted by law, additional costs resulting solely from incorrect information supplied by the customer may be the customer's responsibility.

11. DELIVERY ESTIMATES

Any delivery timeframe displayed on the website represents our current estimate based on information reasonably available to us unless explicitly described as guaranteed.

Unexpected carrier delays may occur.

If circumstances result in a delay for which applicable consumer law requires customer notification, consent, cancellation, refund, or another remedy, Nuvira will comply with those requirements.

12. RETURNS AND REFUNDS

Returns, refunds, damaged items, incorrect products, missing shipments, and related matters are governed by our Return & Refund Policy.

Customers should review that policy before completing a purchase.

Nothing in these Terms is intended to restrict any return, refund, cancellation, or other consumer right that cannot legally be waived.

13. THIRD-PARTY SERVICE PROVIDERS

Certain parts of Nuvira's operations may rely on independent third parties.

These may include payment processors, website infrastructure providers, fulfillment facilities, logistics companies, shipping carriers, analytics providers, and other service providers.

The involvement of such providers does not mean that Nuvira controls their independent systems or operations.

Service interruptions or failures outside Nuvira's reasonable control may occasionally occur.

To the extent permitted by applicable law, Nuvira will not be responsible for independent third-party conduct over which it has no reasonable control.

This provision does not exclude responsibilities that applicable law requires Nuvira to maintain.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These websites are independently operated, and Nuvira does not control their content, privacy practices, availability, security, or terms.

Accessing an external website is at the user's discretion.

You should review the policies of any third-party website before providing personal or payment information.

15. PERSONAL USE

Unless otherwise stated, products purchased through Nuvira are offered primarily for personal use.

We may limit quantities or investigate orders that reasonably appear to involve unauthorized resale, fraud, abuse, or other activity inconsistent with these Terms.

Any such restriction will be applied subject to applicable law.

16. ACCEPTABLE USE

You agree not to use the Nuvira website to:

• Engage in fraudulent activity

• Submit false payment or identity information

• Attempt unauthorized access to our systems

• Introduce malicious software

• Scrape or reproduce protected website content unlawfully

• Interfere with website functionality

• Impersonate another person

• Make knowingly fraudulent refund or delivery claims

• Violate applicable laws or regulations

We may restrict access or cancel transactions associated with reasonably verified fraudulent or abusive conduct, subject to applicable law.

17. INTELLECTUAL PROPERTY

Unless otherwise indicated, the Nuvira name, branding, logos, website design, original graphics, written content, marketing materials, and other original materials created for Nuvira are owned by or licensed to Nuvira and are protected to the extent provided by applicable intellectual-property laws.

Nothing in these Terms transfers ownership of Nuvira intellectual property to users.

You may not reproduce, distribute, sell, modify, or commercially exploit protected Nuvira materials without appropriate authorization.

Third-party trademarks and materials remain the property of their respective owners.

18. REVIEWS AND USER CONTENT

If you voluntarily submit a review, photograph, comment, testimonial, suggestion, or other content to Nuvira, you represent that you have the right to provide that content.

You must not submit content that is knowingly false, unlawful, threatening, infringing, malicious, or fraudulent.

Where you grant us permission to use submitted content, Nuvira may display or reproduce it for legitimate business and marketing purposes consistent with applicable law and any permissions provided.

We reserve the right to moderate or remove content where appropriate.

19. ACCURACY OF WEBSITE INFORMATION

We make reasonable efforts to maintain accurate information, but occasional technical, typographical, or administrative errors may occur.

We may correct genuine errors when discovered.

If an error materially affects an existing customer order, we will handle the matter consistently with applicable law and provide any required remedy.

20. WEBSITE AVAILABILITY

We aim to keep the Nuvira website available and functioning properly.

However, uninterrupted access cannot be guaranteed.

The website may occasionally become unavailable because of maintenance, updates, technical problems, security concerns, infrastructure failures, or circumstances outside our reasonable control.

We may modify or temporarily suspend portions of the website where reasonably necessary.

21. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided subject to the warranties expressly stated by Nuvira and any warranties or guarantees that cannot legally be excluded.

We do not guarantee that our website will operate without interruption or that every technical error will immediately be corrected.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that applicable law makes mandatory.

22. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Nuvira will not be liable for indirect, incidental, special, punitive, or consequential losses arising from circumstances outside its reasonable control.

Where liability legally cannot be excluded or limited, this provision will apply only to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability for matters for which exclusion is prohibited by law.

Nothing in this section removes mandatory consumer rights.

23. EVENTS OUTSIDE OUR REASONABLE CONTROL

Nuvira will not be responsible, to the extent permitted by law, for delays or failures caused solely by circumstances outside our reasonable control.

Examples may include severe weather, natural disasters, governmental actions, widespread transportation disruptions, major infrastructure outages, labor disruptions, or similar extraordinary circumstances.

Where such an event affects an order, we will comply with any cancellation, notification, refund, or other obligations imposed by applicable law.

24. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably resulting from your unlawful misuse of the Services, violation of these Terms, or infringement of another person's rights.

This provision does not require a customer to indemnify Nuvira for Nuvira's own unlawful conduct, negligence where liability cannot legally be excluded, or obligations imposed on Nuvira by consumer-protection law.

25. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue in effect to the extent permitted by law.

26. NO WAIVER

If Nuvira does not immediately enforce a provision of these Terms, that does not necessarily constitute a permanent waiver of the provision or any associated right.

27. ENTIRE AGREEMENT

These Terms, together with our Return & Refund Policy, Privacy Policy, Shipping Policy, and other policies expressly incorporated into the purchase process, constitute the terms governing use of the Nuvira Services to the extent permitted by law.

28. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our Services, operations, legal requirements, or business practices.

The current version will display a “Last Updated” date.

Changes will generally apply prospectively unless applicable law requires otherwise.

Customers should review these Terms periodically.

29. GOVERNING LAW AND CONSUMER RIGHTS

These Terms will be interpreted according to applicable law.

Nothing in these Terms is intended to deprive a consumer of mandatory protections provided by the laws applicable to that consumer or transaction.

Where applicable consumer-protection law conflicts with a provision of these Terms, the mandatory legal requirement will control to the extent of that conflict.

30. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Nuvira Customer Support

Email: [NUVIRA CUSTOMER SUPPORT EMAIL]

For questions regarding an existing order, please include your order number and the email address associated with the purchase.